Thank you for shopping at The Backyard Boss BBQ Sauce. If you’re not happy with your purchase, we’re more than happy to help you.
Returns
You have 30 days to return an item from the date that you purchase it.
To be eligible for a return here at The Backyard Boss BBQ Sauce, the product that you purchased must be unused, still in its original packaging, and in the same condition as when you purchased it.
We require the original receipt or proof of purchase to be eligible for a return.
Refunds
Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item.
If we approve your refund, we will refund the amount minus the original shipping costs to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in three to five days, but may be longer.
Shipping
You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable.
If you have any further questions regarding your refund, please, don’t hesitate to contact us at [email protected] to find out more.